Returns & Exchanges
At Liquid London, we want you to be completely satisfied with your beauty experience, which is why we offer a 30-day return window for unopened and unused products. For hygiene reasons, skincare and cosmetic items must remain in their original sealed packaging to qualify for a full refund.
Initiate Your Request
Log into your Liquid London account or use our guest portal to select the items you wish to return and receive a unique Return Authorization Number.
Secure Your Package
Carefully pack the unused items in their original boxes, ensuring any protective seals are intact to prevent damage during transit.
Ship It Back
Affix the prepaid shipping label provided in your confirmation email and drop the package off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, a refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing